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How to Solve Technical Problems
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Homer Simpson



Joined: 07 Jan 2007
Posts: 2295
Location: UK, England

PostPosted: Thu Dec 20, 2007 6:45 pm Reply with quote

Got a problem in BTC or anywhere in the site? Is it laggy? Is it not showing? Then try these;

1) Clear your cache. (Also known as a disk cleanup. Can be found in programs on your PC). To clear your cache:

Firefox- hit ctrl+shift+delete to open a box asking what should be deleted; then select cache and ok.

Internet Explorer- click tools and delete browsing history. Then select delete all.

Other Browser, (requires Windows)- click Start, Control Panel, Network and Internet, Internet Options, Delete.


2) Ask if anyone else is experiencing it.
3) Make sure you really cannot solve it.
4) Read some comments down below and see if they help.
5) If it is really needed, make a topic in Technical Stuff. Copy the layout:
Cheese

Code:

[b]Problem:[/b]
[b]My Browser (Internet Explorer, Firefox, Opera):[/b]
[b]On a scale of one to ten on how bad it is (One bad, ten good):[/b]
[b]What I have tried:(Clearing Cache, asking others if they experience it)[/b]



Hope this helps you!


Lil_Warbear Very Happy


P.S. If moderators want to add something, feel free!
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Last edited by Lil_Warbear on Tue Aug 05, 2008 2:47 pm; edited 2 times in total
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Rowena Svoltaire
Quizaboom
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Joined: 08 Jan 2007
Posts: 3720
Location: UK, England

PostPosted: Thu Dec 20, 2007 6:50 pm Reply with quote

Nice Homer Grin grin

I was sure you'd see and act upon my comment first, heh.

Although I actually meant somebody needed to include a guide of how to clean your cache
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Homer Simpson



Joined: 07 Jan 2007
Posts: 2295
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PostPosted: Thu Dec 20, 2007 6:51 pm Reply with quote

Eh, I'm a slave on here. Grin grin
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Ben Lebowski
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Joined: 04 Apr 2007
Posts: 2073
Location: United States

PostPosted: Thu Dec 20, 2007 7:05 pm Reply with quote

On firefox just hit Ctrl+Shift +Delete and a box will pop up asking you what you want to delete. Select cache and hit ok.
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Jonpatrick Smith



Joined: 18 Aug 2007
Posts: 1064
Location: Paradise

PostPosted: Thu Dec 20, 2007 7:25 pm Reply with quote

Now that I think about it,I still havent cleared my cache from the first time we had the update and we were told to try it.
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Stuart Lebowski
Bug Hunters Team Member


Joined: 25 Jan 2007
Posts: 266
Location: Lancaster

PostPosted: Thu Dec 20, 2007 7:50 pm Reply with quote

On Internet explorer, click tools then click delete browsing history. Then click delete files (or delete all).
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Homer Simpson



Joined: 07 Jan 2007
Posts: 2295
Location: UK, England

PostPosted: Thu Dec 20, 2007 9:38 pm Reply with quote

:Edit:
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Benjamin Burritos
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Joined: 03 Jan 2007
Posts: 1593

PostPosted: Thu Dec 20, 2007 10:36 pm Reply with quote

Aaaaand stickied - unless anyone has any objections.
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Rowena Svoltaire
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PostPosted: Thu Dec 20, 2007 11:00 pm Reply with quote

Course not. I just held off until the actual instuction on how to clear caches.
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Stuart Lebowski
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Joined: 25 Jan 2007
Posts: 266
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PostPosted: Thu Dec 20, 2007 11:11 pm Reply with quote

If you don't use IE/Firefox but have windows, click start, control panel, network and internet, internet options, delete.
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Rowena Svoltaire
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PostPosted: Thu Dec 20, 2007 11:16 pm Reply with quote

Fixed
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Benjamin Burritos
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Joined: 03 Jan 2007
Posts: 1593

PostPosted: Fri Dec 21, 2007 12:08 am Reply with quote

Rowena Svoltaire wrote:
Course not. I just held off until the actual instuction on how to clear caches.


Fair enough.

Was fixed when I walked in though :mrgreen:
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Shawn Anderson



Joined: 30 Jan 2007
Posts: 231
Location: new york,the most famous city in the US!

PostPosted: Fri Dec 21, 2007 3:40 am Reply with quote

this thread is genious.
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Rowena Svoltaire
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Joined: 08 Jan 2007
Posts: 3720
Location: UK, England

PostPosted: Fri Dec 21, 2007 2:40 pm Reply with quote

Benjamin Burritos wrote:
Fair enough.

Was fixed when I walked in though :mrgreen:


I know, because I fixed it then forgot to sticky Kawaii
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Homer Simpson



Joined: 07 Jan 2007
Posts: 2295
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PostPosted: Fri Dec 21, 2007 8:26 pm Reply with quote

Thanks to whoever edited it. Razz
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